Phone Support in Shared Hosting
If you choose to purchase one of our Linux shared hosting, you can get in touch with our customer support crew over the telephone for 14 hours per day. We can help you choose the best package for your websites since we think that it is better to discuss these matters with a live person. In case you already have an account, we can help you with your sales/billing questions and general issues, even with some tech troubles which do not require a long time or escalation to a system administrator as it is more appropriate to open a ticket for time-consuming issues so as to have all the correspondence in one place. We have telephone numbers in the United States, the United Kingdom and Australia, so you're able to call the one you prefer and talk to one of our representatives.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there is always somebody to help you if you have any questions about the semi-dedicated server plans that we provide. Whether you need to find out more about our plans, you have a billing issue or some general issue, you can just give us a call. Though some more complex issues may need a ticket in order to give time to our technical support team to investigate, we'll assist you with many tech questions over the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the USA, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you're in another country, we have a global number where you are able to reach us.