Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Guarantee

  • Each ticket that you submit to the technical assist Dept will be replied to within up to 60 minutes. The common inquiries are going to be resolved right away. Nevertheless, if the assistance request you have submitted needs the aid of a trained admin technician, we’ll send the ticket to him and will inform you about the delay.

  • Top quality support service

  • Top–class Technical Support Service

  • Our client assist Department will be on duty for you 24x7x365 to to reply to all support inquiry tickets that you submit. We offer technical help and support for the applications that are installed in advance on your server. These include our in–house built Web Control Panel, the preferred OS and the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • Each section of the Web Control Panel that is included at zero cost with your VPS includes an incorporated knowledge base. You’ll find a selection of in–depth how–to tutorials and a group of step–by–step video lessons that present all the fundamental website maintenance duties. You can gain access to them by clicking the Help or Video keys in the right corner of each Control Panel section.