A 99.9% Server Uptime
The chief advantage of developing your very own shared hosting system is that you don’t have to be worried about compatibility issues – you configure a specific set of software applications in such a way so as to be compatible with a defined set of hardware components. The outcome is something far more steady and dependable, since there are much less potential chances of failure. We’ve set up our cloud hosting platform atop time–proven hardware elements coupled with a seriously customized version of SELinux in an attempt to set up an exceptionally secure and safe environment for your own personal web sites.
This is why, with all our Linux shared hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you’d like to provide a high–quality hosting service, you can hardly trust the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure a faster–than–light connection speed with the rest of the world.
And because of this, no matter which data centers you pick: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not satisfied with our web hosting services, or if you find them inadequate, or if you decide that you must have a Linux VPS web hosting instead of a cloud hosting plan – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control of your domain names even if you terminate your web hosting account with us.
24/7 Technical Support
If you happen to own a web hosting firm, your technical support engineers are extremely important. This is the reason why we have attentively hand–picked a highly trained team of technical support engineers, each with lots of years of training behind his back. Thanks to them, our company offers 24x7 support with each of our hosting services.
And not only that, we offer a 1–hour response time guarantee. All support requests are responded to in less than one hour and our average support ticket response time is under 20 minutes!