Q: What does the web site migration service consist of? Will my site be secure?
A: If your current web hosting provider can no longer measure up to the needs of your website, or if you face frequent downtime, or if you are made to wait for hours for the support staff to get back to you, it might be a clever idea to switch your web hosting provider, i.e. to move all the files for your sites as well as your databases from your present provider to your future provider. At Hosting Motion, we realize that this can often be hard & time–consuming. That is the reason why we will do all that for you for free!Our skilled technical team reps will migrate your website content from your current provider to us. Our technicians have got a lot of experience migrating websites and are able to take care of everything – from a common WordPress–based weblog or Joomla™–powered web site, to an extremely elaborate, custom–built app.
Q: How long will it take for my website to be moved to your platform?
A: There are plenty of variables to think about – the total number of web files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. Nonetheless, we do our best to carry out all website migrations within a 48–hour period. Less sizeable web sites are migrated much faster – usually within 24 hours.
Q: Do you require anything from me before you begin moving my website?
A: We don’t gather any sensitive information. We will need, however, the login information for your old hosting account as well as the name of the site that you wish to move.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: Will my website be unavailable during the transfer?
A: Nah. Your website will continue to be visible online during the migration. As soon as everything is done on our end, we will tell you so that you can preview it and check for problems. If everything’s fine, all you will need to do is edit your domain’s DNS resource records.
Q: Will my current web hosting provider need to provide any info/help?
A: No. Aside from your login info for the Control Panel, we do not need anything. We will never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which web hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–driven hosting platform given that we can receive access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we can’t transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.