A live chat is a real-time method of communication between a web hosting supplier's support crew and its customers. It is an efficient method to get some info about the web hosting services or have some issue resolved as you're talking with a live representative. The advantages of using a real-time chat service instead of calling or opening a support ticket are the lower possibility of errors any time you exchange data such as usernames or domain names, the faster response time because the communication is live as well as the fact that you don't have to stay on the chat constantly - you can do something different while the agent investigates the issue in question. Furthermore, you're able to be a part of a live chat room from any kind of computer which is connected to the web, avoiding the telephone costs that you will have to pay when you are calling to a different country.

Live Chat Support in Shared Hosting

We supply a live chat assistance service for all of the Linux shared hosting that we offer and we will help you with almost everything live. If you don't have an account with our company yet, we are able to give you more details about the packages so as to help you to pick the most suitable plan. In case you are an active customer, we will be able to help you with any billing or general matter and with numerous common tech troubles, for instance an email address setup in a desktop e-mail client. If you are unable to call us for some reason or you are in a country where we don't have a local telephone number, our live chat will be the best choice to get in touch with us. Of course, some issues need more time to examine and test, therefore you will need to open a ticket to our technicians, still, we are able to save your time and assist you with lots of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide you with live chat support as standard with our services, so if you have any kind of questions for our Linux semi-dedicated hosting, you'll be able to get in touch with our customer support team whenever you need regardless of whether you've already obtained your account or not. In general, the chat service is intended for billing, pre-sales and common questions and troubles, still we can assist you with a lot of technical questions too. We will help you pick the proper plan for your sites if you don't have an account yet, we can respond to all of the billing questions or issues you could have or we can help you with setting up your new e-mail address on your personal computer or smartphone - all the aforementioned will be done timely as our live chat service is available all day, every day. Whenever you require help, you are able to chat with a representative and save a long time.